- Store Policies
Safety Warning Policy
Arm Chaps are not represented as a 100% shield against injury, but rather as an extremely good aid in helping prevent injuries in all kinds of situations. When used in Professional situations, individuals should have the proper "Safety Training" before entering dangerous environments along with a good understanding of "Safety Procedures" used to operate the tools found in those environments. Safety should always be considered top priority! Because Arm Chaps can be used in so many different situations, it is the responsibility of the wearer to determine if wearing Arm Chaps in your specific situation is safe to do so.
We have done our best to ensure the security and privacy of your transactions with us. Your credit card number and other personal information will be treated with the highest standards of security and confidentiality. Information obtained can never be sold, exchanged, or shared with third parties because that information is destroyed shortly after the card has been processed.
Orders placed on our site are encrypted using SSL (Secure Socket Layer) technology, so rest assured that your transactions are protected. With SSL, information sent via the Internet can be trusted to arrive privately and unaltered to our server.
If you still have concerns about ordering electronically, please call us at (651) 492-4830 to simply place your order over the phone. Please have your complete order ready along with proper sizing determined. Money orders are also acceptable.
Limited Warranty Policy
This warranty covers substantial defects in materials and workmanship of your new Arm Chaps under normal wear and tear conditions.
This warranty does not cover any problems that results from improper use, abuse, accidents, or acts of God. This warranty also does not cover the bleeding of dye from the leather due to moisture. Please note: like all leather garments, leather dyes will bleed from the material if garment gets wet. This dye bleeding is normal and will occur only for a short period of time, and will not hurt the garment. The dye easily washes off the skin with soap and water. Best rule of thumb is to avoid getting any and all leather garments wet. If the garment does get wet, allow it to air dry only.
This warranty lasts for a period of 60 days after the purchase date. If problems do arise within that time period, we will try to correct the problem or we will give you a full refund of the purchase (Less S & H).
100% Satisfaction Guaranteed!!! If you are not satisfied with your Arm Chaps purchase, we will correct the problem or we will give you a full refund of the purchase price (Less S & H)....... its your choice. International Orders also get a full refund (less S & H).
To return product, please send to the following address:
P.O. Box 745
Hudson, WI 54016
** Note: must be returned thru U.S. Post Office.
** Note: FedEx and UPS will NOT deliver to Post Office boxes.
All Arm Chap orders will be shipped within 1 to 3 business days. Delivery dates can be impacted by high-volume period times. If delivery dates need to be extended longer for your order, we will contact you using the information you provided during the ordering process.
Orders (Local & International) are typically shipped through the U.S. Postal Service. You will receive an email once your order ships.